Contact information
Last Updated: July 2026
We'd love to hear from you.
Whether you have questions about an order, our products, collaborations, membership programs, or simply want to connect, the Bluck Apparel team is here to help.
General Enquiries
Email: info@bluckapparel.com
For general questions regarding our products, collections, and brand.
Customer Support
Email: info@bluckapparel.com
For assistance with:
- Orders and deliveries
- Returns and exchanges
- Product information
- Size recommendations
- Payment inquiries
- Technical issues on our website
Partnerships & Collaborations
Email: info@bluckapparel.com
For:
- Brand partnerships
- Creative collaborations
- Press and media opportunities
- Business inquiries
- Community initiatives
Privacy & Data Requests
Email: info@bluckapparel.com
For requests relating to:
- Personal data access
- Data corrections
- Deletion requests
- Marketing preferences
- Privacy concerns
Please include sufficient information to help us process your request efficiently.
Response Times
Our team aims to respond to all enquiries within:
24–72 business hours
Response times may be longer during:
- Product launches
- Limited releases
- Public holidays
- Promotional campaigns
We appreciate your patience and understanding.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (East Africa Time, UTC+3)
Support requests submitted outside business hours will be addressed on the next working day.
Social Channels
Follow Bluck Apparel for updates, behind-the-scenes content, and future releases:
Instagram: @bluckapparel
TikTok: @bluckapparel
Facebook: Bluck Apparel
(Links can be updated as the brand grows.)
Our Philosophy
BUY LESS.
CHOOSE BETTER.
WEAR LONGER.
Thank you for being part of the Bluck journey.